Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

All orders will be dispatched within 2 working days. Orders will generally arrive within 2-5 working days.

From the main menu, visit the “My Account” page. From there, you will have the option to register a new account.

Visit the “My Account” page from the main menu and select the “addresses” tab to update your shipping address.

Tracking numbers will be emailed once your order is dispatched.

No. We do not store your payment details. Third-party payment providers such as PayPal may store your payment details.

All orders are inclusive of GST.

We ship Australia wide. No international shippping.

Items will be shipped together or separately depending on size and availability.

If you need to swap an item

Returns and Exchanges

No returns for change of mind. 

Please contact support to initiate a dispute.

Please contact support to initiate a dispute.

All returns should be sent to:

49 Central Ave
Oak Flats NSW 2529

Please use the “Contact Us” page from the main menu.

Please use the “Contact Us” page to notify our staff immediately.

Please contact our support for details regarding the cancellation or order change.

No. Sold out items are not available for purchase